Frequently Asked Questions

Is the Call-out fee deducted? ▼

Yes, we waive the call-out fee completely if the repair is carried out on the same visit.

What are your opening hours? ▼

Warehouse: Mon-Sat, 9am - 7pm.
Repairs: On the road 7 days a week, 9am - 7pm.
Emergency: We offer after-hours service until midnight (or later on special request).

Do you fix Commercial Refrigeration? ▼

Yes, we specialize in commercial units including upright chillers, bottle coolers, display fridges, and serve-over counters.

Do you fix domestic house fridges? ▼

No, we strictly specialize in commercial refrigeration for businesses only. We do not repair domestic household appliances.

Do you service restaurants & shops? ▼

Absolutely. We understand the urgency for businesses and cover restaurants, takeaways, cafes, and hotels to minimize stock loss.

Do you install cold rooms & multidecks? ▼

Yes, we supply, install, and commission remote multideck cabinets and cold rooms.

Do you provide a warranty? ▼

Yes, we provide a warranty on all parts fitted and the labor involved. Please ask the engineer for details on your specific repair.